Testimonials

12/21/11

I have to say I love how fast my little eight legged critter food was delivered. Alive and healthy definitely has my approval on repeat business. Thank you, my spiders are fat and healthy and you made certain of that with quality product. I cannot praise the service enough! If others read this, you better buy feeder crickets etc from this site. You can't beat the price and again quality is Top Notch!

J R

Note: Thanks for the kind words JR, but FYI... crickets have only SIX legs.  :-)

Clay Ghann
President/CEO
Ghann's Cricket Farm, Inc.

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Tracy T.

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12/14/2011

WOW!! Just want to say we just received my first order of 1000 crickets from you all and I did not have one dead cricket and they look great!!!! Great packaging and arrived as promised. You just earned a brand new customer. I am leaving the other company I use to deal with to order from you all from now on. Thank You so much for a terrific product as promised and the beardies thank you all as well!!!

Donna and Chuck E.

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4/24/2011

Ghann's cricket farm is without a doubt the best live feeder supply on the internet!  As a result of the recent cricket virus and the dwindling economy, live feeder prices have skyrocketed. I have been spending night and day trying to find a feeder insect website with good prices, before this, my anoles and African fat tail geckos had only eaten several crickets within the past 2 weeks, as my prior cricket supplier had went out of business. It has been my extreme luck to find Ghann's cricket farm. As a reward for your renowned customer service and amazing prices, I will be ordering from you extremely often for the rest of my reptile keeping years.  Please consider posting this testimonial on your website, as I want to share my experience with the best cricket supplier in the US with the world!

I look forward to future business with you,

Jordan M.

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5/23/2010

OMG thank you so MUCH! I emailed you about a recent order that somehow the box got dented. That's not your problem and I'm sure FedEx is having a cricket problem because of how they stack boxes. But you sent me another box to cover that (now I know what 1000 crickets looks like)!

That is SUPERIOR customer service and wish more companies/businesses were like you! You have a fabulous business and I've been recommending you to people all over!

Sincerely and from a VERY happy customer,
Kim

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12/30/2009

We received our huge box of crickets today, Wednesday. It was a day late due to a truck breakdown on South Carolina. But I didn’t see one dead cricket in the entire shipment! Just a testimony of the incredible health of your crickets!
Thanks so much and have a Happy New Year!

Elliot and Sandy
www.chameleonsnorthwest.com
www.geckosnorthwest.com

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12/16/2009

Good Afternoon,
I think I love you!!!!
In my location, our tiny cricket supplier has halted production.
All substitutes have failed us on size measurement. (they have difficulty measuring 1/16).
Your 1/16 crickets arrived today, 30 degrees out, warm and moving!!!!!!!!
Perfect size!
Outstanding packaging!!!!
Did I tell you I love you!
I have 20 Darts that will feast tonite!
Do we have time to get another order out before Christmas??

Debbie G.

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7/21/2009

I just would like to say that I am very pleased with Ghann's! I recently got a bearded dragon and before I tried another company for ordering crickets. When I received the box (it was shipped UPS) it was beaten up and looked bad. Then when I opened it, about half of the crickets were dead! After than I tried phoenix worms and my first shipment was completely dead. In the second shipment a few survived but not enough for me to want to order them again. I just received my order from Ghann's today and only a few crickets died in transit. Probably less than 10! The box was also in perfect condition when I got it. Your great service and the use of FedEx is the perfect combination. I'm also happy with the treatment I've received the past couple weeks in communicating with Ghann's. Temperatures in my area were extremely hot and I greatly appreciate the people who have been emailing me and helping me out with my orders, they have been very helpful and nice to me.

Thank you Ghann's!! I will definitely recommend you to anyone and everyone!

Allison S.

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7/3/2009

After a frustrating mess with Wormman's Worm farm involving their online purchase procedures (who the hell requires you send a check or give a CC number over the phone in 2009?!?!?) after a bit of web searching, I came to do business with you folks.

Your website is simple, concise and easy to use. You services and products are EXACTLY as promised, with prices that blow all the competition out of the water. I am still in awe of the speed with which my order of Phoenix Worms arrived at my home. I ordered before I went to my graveyard shift job, and the worms were waiting for me when I arrived home the next day. This is even more impressive, as I ordered at the beginning of a major holiday weekend.
It is extremely hard to get live foods for my breeding colonies of caudates in Nebraska. You folks have solved my problems.

As a result of the excellent services rendered, I have place an extremely positive Testimonial about your company on the largest English language newt and salamander enthusiast community. I hope that you will get more business as a result of this.

I refuse to purchase my live feeders from anywhere else from now on.

Thank you for being a credit to the business!

I encourage you to visit our community and expand your commerce.

Sincerely and with extreme gratitude,
Johnny F. member of Caudata.org and FrogForum.net

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11/2/2008

Just wanted to drop you a note and and say 'Thanks!'

We have purchased live crickets through a few other online stores and your crickets were the best! The packaging was better. The shipping was quicker. There were fewer dead crickets. The live crickets seem to be in better condition. Everything was great! And I really appreciate the email with the tracking number. That helps tremendously. Thanks for having a superior product and better all around service.

I look forward to buying crickets from Ghann's from now on.

Thanks again,
Mick S.

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10/28/2008

To whom it may concern

In this time of poor customer satisfaction and out sourcing it has been a pleasure to deal with your company. I recently ordered 1000 3/8 crickets and their was a mistake with the shipping. I called your toll free number and spoke to Cheryl and not only did she take care of my problem. But did it very professional and through. Today I reordered and again she did it again. I must admit I deal with on-line company’s every day. But this lady reflects excellence and is an asset to your company. Thank her for being such a pleasure to deal with. You have a customer for life.

Sincerely
Dirk B.